Frequently Asked Questions
Do you offer free worldwide shipping?
Yes, we provide free worldwide expedited shipping via DHL or USPS. All orders are processed within 1–2 business days and delivered within 5–10 days, depending on location.
What is your return policy?
We offer a 180-day return policy for unused items in their original packaging. Please contact our support team for return instructions.
Do your knives come with a lifetime warranty?
Yes, all Arsons knives are backed by a lifetime warranty that covers manufacturing defects and craftsmanship issues.
How should I care for my Damascus steel knife?
Hand wash your knife with warm water, dry immediately, and apply a light coat of oil to prevent rust. Avoid dishwashers or harsh chemicals.
Can I request a custom engraving?
Yes, we offer personalized engraving on most of our knives. You can provide text or initials during checkout.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment gateways to ensure a smooth checkout experience.
How do I clean and maintain a Damascus steel knife?
Clean your Damascus knife by hand using warm water and mild soap. Dry it immediately and apply a thin coat of mineral oil to prevent rust and corrosion.
Do Damascus knives require special sharpening?
Yes, Damascus knives are best sharpened with a whetstone or ceramic rod to maintain their edge and preserve the blade pattern.
What is the best oil for Damascus knife care?
We recommend using food-safe mineral oil or camellia oil. These oils protect the blade from moisture and keep the Damascus pattern vibrant.
Are Arsons knives covered by a lifetime warranty?
Yes, all Arsons handmade Damascus knives come with a lifetime warranty that covers defects in materials and craftsmanship.
How long will my Damascus steel knife last?
With proper care — including regular oiling, sharpening, and safe storage — a Damascus knife can last a lifetime and even become a family heirloom.
Can Damascus knives be used in the kitchen?
Yes, we offer Damascus kitchen knives and chef sets. Always hand wash them, avoid dishwashers, and dry immediately after use.
Are Damascus steel knives rust-resistant?
Damascus steel offers better rust resistance than many steels, but it’s not completely stainless. Regular cleaning and oiling are essential to prevent rust.
What makes a handmade Damascus knife unique?
Every handmade Damascus knife features a one-of-a-kind blade pattern created through the layering and forging of steel, making each knife unique.
Can I customize my Damascus knife with engravings?
Yes, we offer custom engraving services for initials, names, or personalized designs on your Damascus knife.
What is the difference between Damascus steel and regular steel knives?
Damascus steel knives offer superior edge retention, strength, and distinctive patterns compared to regular mass-produced stainless steel knives.