Official Return & Refund Policy
Our Legacy Commitment
"Arsons Custom Knife has maintained a legacy of artisan excellence since 1991. To ensure your complete satisfaction with our handcrafted tools, we offer a transparent and professional return process for all orders delivered to the United States and our global community."
★
180-Day Global Return Window
"In alignment with our heritage of trust, you have 180 calendar days from the date of receipt to request a return. To be eligible, your implement must be in its original, unused condition with all original packaging, including the custom leather sheath and artisan certificates."
★
Free Returns & $0 Restocking Fees
"We provide 100% Free Return Shipping for our customers. Additionally, we enforce a $0 Restocking Fee policy. We believe your experience with Arsons should be as high-quality as the Damascus steel we forge."
★
How to Initiate a Return
Reach out to our professional support team to receive your prepaid DHL/USPS return label:
Official Email: support@damascus-knife.net
Direct WhatsApp: +92 321 4271600
Admin Office: Gujranwala, Punjab 52250, Pakistan.
Complete Return Request Form
Official Email: support@damascus-knife.net
Direct WhatsApp: +92 321 4271600
Admin Office: Gujranwala, Punjab 52250, Pakistan.