Warranty & Heritage Care Guide
Heritage Commitment
At Arsons Custom Knife, established in 1991, we stand behind the metallurgical quality and craftsmanship of every manual heritage implement we produce. This Lifetime Warranty reflects our commitment to excellence and our legacy in the Wazirabad forging tradition.
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What Is Covered
We offer a Lifetime Warranty against defects in materials and craftsmanship. This includes the structural integrity of the Damascus steel blade, handle assembly, and overall construction. If a manufacturing defect is identified, we will repair or replace the product at no cost to you.
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Heritage Care Guide
Proper maintenance ensures your handcrafted tool performs beautifully for generations:
- Cleaning: Hand wash with warm water and mild soap, then dry immediately.
- Oiling: Apply food-safe mineral oil regularly to the blade and handle.
- Sharpening: Use a quality whetstone or ceramic rod; avoid electric sharpeners.
- Storage: Keep in a dry place. Use the included leather sheath for protection.
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Warranty Claim & Support
To initiate a claim, please contact our administrative team via Email or WhatsApp. All valid claims are processed directly through our verified workshop facility to ensure the highest quality control and craftsmanship integrity.
Manufacturing Workshop:
Arif Shaheed Road, Madina Colony, Wazirabad - 52000, Pakistan.
Administrative Office:
Street 14/45, Mohalla Wahdat Colony, Gujranwala - 52250, Pakistan.
WhatsApp Support: +92 323 501 3272
Email: support@damascus-knife.net
Arif Shaheed Road, Madina Colony, Wazirabad - 52000, Pakistan.
Administrative Office:
Street 14/45, Mohalla Wahdat Colony, Gujranwala - 52250, Pakistan.
WhatsApp Support: +92 323 501 3272
Email: support@damascus-knife.net