Lifetime Warranty

"This Lifetime Warranty outlines how Arsons Knife, a brand with over three decades of craftsmanship since 1991, guarantees the quality and durability of our handmade Damascus steel knives. This policy applies to all knives purchased from www.damascus-knife.net, reflecting our unwavering commitment to excellence and customer satisfaction. By owning an Arsons knife, you agree to the terms described herein, and we encourage you to review this warranty regularly for updates as we continue to uphold our legacy of forging tools that last generations."

"Our Lifetime Warranty provides free repair or replacement for defects in materials or workmanship. This includes flaws in the Damascus steel layering that may affect its iconic pattern or issues with handle assembly that compromise grip, addressed by our skilled artisans with over 30 years of expertise since 1991. It also covers normal use protection for outdoor, hunting, and survival activities, ensuring your knife endures rugged challenges or kitchen tasks. Any craftsmanship flaw, such as a chipped blade or loosened handle from production errors, is repaired or replaced at no cost, reinforcing our dedication to your trust."

"This warranty does not cover damage from improper use, such as prying, throwing, or using the knife as a screwdriver or hammer, a principle we’ve upheld since 1991 to educate customers on proper care. Normal wear and tear, like dulling edges or moisture-related handle wear, is excluded as part of a tool’s natural lifecycle. Unauthorized modifications, such as grinding the blade or replacing parts without approval, void the warranty, as they disrupt our original 1991 craftsmanship. Loss or theft is also not covered, focusing our resources on active users."

"To claim your warranty, contact our dedicated support team, available since 1991, by providing proof of purchase like your order number or receipt. Once verified, we’ll supply detailed shipping instructions to send your knife to our expert inspection team, who handle it with the care it deserves. Our artisans will assess the issue, repair covered defects at no cost, or replace the knife, returning it with complimentary shipping. This process, refined over three decades, ensures minimal disruption while upholding our quality promise."

"Our Lifetime Warranty signifies quality assurance, with each knife forged since 1991 using fine materials and techniques, inspected from steel forging to polishing for unmatched durability. It reflects our commitment to customer satisfaction, offering long-term support and peace of mind, a value cherished since our early days. It also builds brand trust, reinforcing Arsons Knife’s leadership in Damascus steel artistry since 1991, ensuring every blade carries our reputation for enduring excellence."

"For any questions or assistance regarding your Lifetime Warranty, our dedicated support team is here to help, a service we’ve proudly offered since 1991 to support our global community of knife enthusiasts. Reach out to us at:
Phone: +1 786 607 4045 – Available Monday through Friday, 9 AM to 5 PM PST, to address your inquiries with personalized care.
Email: support@damascus-knife.net – Responds within 24 hours, providing detailed guidance on warranty claims or product care. Our team, with over three decades of experience, is committed to ensuring your satisfaction and resolving any issues with the same craftsmanship pride we’ve maintained since our founding."