Privacy Policy

"This Privacy Policy outlines how Arsons Knife (‘we,’ ‘our,’ or ‘us’), a brand with over three decades of craftsmanship since 1991, collects, uses, and safeguards the personal information you provide when visiting www.damascus-knife.net (the ‘Site’). Established with a legacy of forging premium Damascus steel knives, this policy applies to all products, services, and interactions associated with Arsons Knife, reflecting our unwavering commitment to protecting your privacy with the same dedication we apply to our blades. By using our Site, you agree to the practices described herein, and we encourage you to review this policy regularly for updates, as our standards have evolved to meet the needs of our global community over 30+ years."

"We may collect personal identification information from users in a variety of ways, a practice we’ve managed with care since 1991 when we first established our online presence. This includes details such as your name, email address, mailing address, phone number, and payment information when you visit our Site, register for an account, place an order for a bespoke Damascus knife, subscribe to our newsletter, or fill out a form to engage with other features or services. You have the option to browse our Site anonymously; however, we only collect personal information if you voluntarily submit it, ensuring your choice is respected. Declining to provide certain information may limit access to features like personalized order tracking or exclusive offers tailored to your preferences, a balance we’ve refined over three decades to enhance your experience while prioritizing your privacy."

"In addition to personal data, we may collect non-personal information to enhance your experience and improve our services, a practice we’ve honed since 1991 to support our growing online platform. This includes details such as your browser type (e.g., Chrome, Firefox), operating system (e.g., Windows, iOS), device details (e.g., tablet, smartphone), internet service provider, and general usage statistics like page views and time spent on the Site. This data is aggregated and anonymized, allowing us to analyze trends, optimize our website’s performance, and ensure a seamless browsing experience without compromising your identity. Over the past 30+ years, we’ve leveraged this information to better serve our global community, maintaining a commitment to anonymity and data integrity."

"Our Site may utilize ‘cookies’ to enhance your user experience and provide tailored functionality, a technology we’ve integrated since 1991 to support our evolving digital presence. Cookies are small data files stored on your device that help us with record-keeping, tracking your preferences, and remembering your interactions with our Site. For instance, cookies enable us to maintain your shopping cart, recommend products based on your browsing history, or streamline the checkout process for your next Damascus steel knife purchase. You can disable cookies through your browser settings; however, please be aware that doing so may prevent certain features, such as personalized recommendations or a smooth checkout process, from functioning properly. This balance of convenience and control has been a hallmark of our service for over three decades."

"We employ your information in several ways to enhance your interaction with Arsons Knife, a practice we’ve perfected since 1991 to foster trust and satisfaction. This includes improving our customer service and support by addressing your inquiries efficiently, personalizing your user experience with tailored product suggestions based on your preferences, and enhancing our website and services based on valuable feedback from our community of knife enthusiasts. Additionally, we may send periodic emails related to your orders, updates on new Damascus steel collections, and promotional offers, always with your consent. You can unsubscribe from these emails at any time by following the simple opt-out instructions included in each communication, ensuring you retain control over your inbox—a principle we’ve upheld for over 30 years."

"At Arsons Knife, protecting your personal information is a top priority, reflecting the same care we put into forging our knives since 1991. We implement a range of robust security measures, including advanced encryption protocols like SSL to secure data during transmission, secure server hosting with restricted access controls, and regular security audits to safeguard against unauthorized access, alteration, disclosure, or destruction. While no online transmission is 100% secure, we continuously update our security practices to align with the latest industry standards, ensuring your trust is protected, especially for sensitive details like payment information during transactions. This commitment, refined over 30+ years, remains a cornerstone of our heritage."

"We uphold a strict policy of not selling, trading, or renting your personal information to third parties, a principle we’ve honored since 1991 when we first built our reputation on trust. Your privacy is as valuable to us as the craftsmanship of our blades. However, we may share aggregated, non-identifiable demographic data with trusted partners or service providers—such as website analytics firms or marketing platforms—for limited purposes like improving user experience or conducting market research. These partners are bound by strict confidentiality agreements, and we ensure that no personally identifiable information is disclosed in these collaborations, a practice we’ve maintained and refined over three decades to protect your identity."

"Arsons Knife is committed to complying with the Children’s Online Privacy Protection Act (COPPA), a standard we’ve adhered to since expanding our digital presence in 1991. We do not knowingly collect personal information from anyone under 13 years of age. Our products and services, including our premium Damascus steel knives, are designed for adults, and our Site is not intended for use by children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such data, notify the appropriate authorities if required by law, and review our processes to prevent future occurrences, a responsibility we’ve upheld for over 30 years."

"As Arsons Knife evolves with new technologies, services, and legal requirements, we may update this Privacy Policy to reflect changes in our practices, a process we’ve managed transparently since 1991. Any revisions will be posted on this page with a clearly marked ‘last updated’ date, ensuring you’re informed of the latest standards. We strongly encourage you to review this policy periodically to stay informed about how we protect your information. Significant changes will also be communicated via email to registered users, giving you ample opportunity to review and adjust your preferences, a practice we’ve refined over 30+ years to maintain open communication with our community."

"By accessing and using the Arsons Knife Site, you signify your acceptance of this Privacy Policy and agree to its terms, a mutual trust that mirrors the dedication we invest in crafting each Damascus knife since 1991. This agreement underscores the relationship we’ve built with our customers over three decades. If you do not agree with any part of this policy, please discontinue using our Site, and contact us for further clarification or assistance in addressing your concerns, ensuring your comfort and confidence in our services."

"If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, our dedicated support team at Arsons Knife is here to assist, a service we’ve provided since 1991. Reach out to us at:
Phone: +1 786 607 4045 – Available Monday through Friday, 8 PM to 4 PM PST. Offering personalized support with over 30 years of experience.
Email: support@damascus-knife.net – Responds within 24 hours, providing detailed guidance on privacy matters, data requests, or any other inquiries. Our team, rooted in the traditions of 1991, is committed to ensuring your privacy is safeguarded with the same precision we apply to our craftsmanship."