Shipping Policy

"Welcome to the Shipping Policy of Arsons Knife, a brand that has been delivering premium handmade Damascus steel knives worldwide since our founding in 1991. This policy outlines our commitment to providing reliable, secure, and free shipping services, a cornerstone of our customer-centric approach established over three decades ago. Whether you’re a hunter in the United States, a chef in France, or a collector in Australia, we ensure your order reaches you with the same care we invest in crafting each blade. Our shipping standards, refined since 1991, reflect our dedication to excellence and customer satisfaction."

"At Arsons Knife, we offer free standard shipping on all orders, a practice we introduced in 1991 to make our high-quality Damascus steel knives accessible globally. We partner with trusted carriers such as DHL, USPS, and FedEx to ensure reliable delivery, with options tailored to your location. For urgent needs, we provide expedited shipping with estimated delivery times as fast as 2-4 business days to major regions like the US and Canada, subject to availability. Our shipping methods have evolved over 30+ years to balance speed, security, and affordability, ensuring your knife arrives in pristine condition."

"Since 1991, Arsons Knife has prioritized timely delivery, with standard shipping typically taking 7-14 business days depending on your location, thanks to our optimized logistics network. Expedited shipping reduces this to 2-4 business days for North America and parts of Europe, while international destinations like Australia or Asia may see 10-20 business days due to customs processing. Delivery times are estimates and may vary during peak seasons or unforeseen delays, but our team, with over three decades of experience, works diligently to keep you informed with tracking updates throughout the process."

"True to our commitment since 1991, Arsons Knife offers free shipping on all orders, regardless of size or destination, a policy designed to enhance customer value and reflect our appreciation for your trust. This includes handling and packaging costs, ensuring no hidden fees surprise you at checkout. For expedited shipping options, minimal additional charges may apply, clearly outlined during the ordering process. This approach, refined over 30 years, underscores our dedication to making our premium craftsmanship accessible to knife enthusiasts worldwide without financial barriers."

"Once your order is shipped, we provide a tracking number via email, a service we’ve offered since 1991 to keep you informed every step of the way. Our partnership with leading carriers ensures real-time updates, allowing you to monitor your package’s journey from our workshop to your doorstep. If you encounter delays or have questions, our support team, with over three decades of experience, is available to assist. We’ve built this system over 30+ years to ensure transparency and reliability, reflecting our ongoing commitment to customer care established since our founding."

"For any shipping-related inquiries or assistance, our dedicated team at Arsons Knife is here to help, a support system we’ve maintained since 1991 when we began serving our global community. Reach out to us at:
Phone: +1 786 607 4045 – Available Monday through Friday, 9 AM to 5 PM PST. Offering personalized guidance with over 30 years of expertise.
Email: support@damascus-knife.net – Responds within 24 hours, providing detailed support on shipping status or order concerns. Our team, rooted in the traditions of 1991, is committed to ensuring your shipping experience is seamless and reflective of our heritage."