Arsons Custom Knife

Arsons Knife provides a 180-day return policy to give you peace of mind with your purchase. This policy applies to unused items returned in their original packaging, offering you up to 180 days from delivery to assess your handmade Damascus knife. To initiate a return, please contact our support team for detailed instructions, including secure packaging guidelines. Note that customized, special-order, or final sale items may be exempt, and return shipping costs may apply in certain cases. Our goal is to ensure your complete satisfaction with every knife we craft.

Yes, every Arsons Knife is backed by a lifetime warranty, reflecting our confidence in the durability and craftsmanship of our Damascus steel knives since 1991. This warranty covers manufacturing defects and craftsmanship issues, ensuring your knife remains a reliable tool for a lifetime. To claim warranty service, please contact us with your proof of purchase and a description of the issue. Normal wear and tear or damage from misuse are not covered, but we’re here to support the longevity of your investment with expert guidance.

Proper care is essential to maintain the beauty and functionality of your Damascus steel knife. We recommend hand washing with warm water and a mild dish soap, using a soft sponge to avoid scratching the blade. Dry it immediately with a clean cloth to prevent moisture buildup, which can lead to rust. Apply a light coat of food-safe mineral oil or camellia oil after cleaning to protect the steel, and store it in a dry environment—preferably in a sheath or knife block—to preserve its edge and unique pattern. Avoid dishwashers, harsh chemicals, or prolonged wet conditions for optimal longevity.

Yes, Arsons Knife offers personalized engraving on most of our Damascus steel knives, allowing you to add a unique touch to your purchase. During checkout, you can specify text, initials, or simple designs (up to 20 characters) to be etched onto the blade or handle, depending on the model. Please note that engraving may add 1–2 business days to processing time, and intricate designs might incur an additional fee. Contact our support team to explore customization options or confirm compatibility with your chosen knife.

We are dedicated to providing a seamless shopping experience by accepting a variety of secure payment methods. These include major credit cards (Visa, MasterCard, American Express, Discover), PayPal for added convenience, and other trusted online payment gateways. All transactions are processed through encrypted channels to protect your financial information, aligning with our commitment to security since 1991. If you encounter issues during checkout or have questions about payment options, please reach out to our support team for assistance.